Privacy Policy

This Privacy Policy clarifies how XGateway collects, uses, shares and protects personal information You provide us during the usage of XGateway Platform, Website and Services. It governs the rules of personal data processing of our clients, their partners representatives and all other Website visitors. Terms and definitions used in this Privacy Policy are explained in Terms of Use.

1.1 You hereby acknowledge that XGateway processes Your personal data for the purposes of performance or ensuring the performance of Terms of Use agreement allowing You access to and use of the Website and Services, and for the purpose of providing ancillary services to You.

1.2 The Company shall process your personal data in accordance with the data protection regulations. Moreover, the Company will protect Your personal information and respect Your privacy in accordance with best business practices and applicable laws.

1.3 The Company will process Your personal data to allow You to carry out operations relevant to Your use of Services.

1.4 The Company shall also process Your personal data for the purposes of carrying out verification procedures in relation to Your participation in the Services.

1.5 Your personal data will not be disclosed to third parties without your consent, except for disclosures to companies belonging to the same group with the Company or to third parties if this is necessary for the processing of Your requests, such as effecting transactions on Your User Account or participating in Services or to carry verification procedures or unless it is required by law.

As the Company’s business partners or suppliers or service providers may be responsible for certain parts of the overall functioning or operation of the Website and Services, personal data may be disclosed to them. Where required by law, your personal data may also be disclosed to an applicable governmental, regulatory or enforcement authority. Additionally, in circumstances where we deem it appropriate, your personal data may be disclosed to any regulatory authority (whether at the request of such authority or otherwise) which has issued the Company with an operating license. Your personal data may also be disclosed to any regulatory body in connection with prevention and detection of crime and with whom the Company or any other company belonging to the same group has agreements (Memoranda of Understanding or “MOUs”). Those bodies may then use Your personal data to investigate and act on any such breaches in accordance with their procedures. You hereby acknowledge all such disclosures. Your personal data may moreover be disclosed to authorities in accordance with applicable laws.

1.6 You have the right to access personal data held by the Company about You. You also have the right to demand termination of processing of personal data and correction, closure and deletion of personal data unless exercising such right is restricted by law.

1.7 You must promptly inform the Company, by amending Your profile or otherwise, of any changes to information provided by You at the time of registration and opening of Your User Account.

1.8 In the processing of Your User Account and associated transactions, the Company may have recourse to credit rating agencies, fraud detection agencies, anti-money laundering agencies who may keep a record of your information. You hereby acknowledge such disclosures.

1.9 In order to make Your visit to the Websites more user-friendly, to keep track of visits to the Websites and to improve the service, the Company collects and stores a small piece of information sent from Your browser, called a cookie. This cookie can be retrieved and read by the Company. You can, if You wish, turn off the collection of cookies (please refer to Your browser instructions as to how to do this). You must note, however, that turning off cookies may restrict Your use of the Websites and services.

1.10 You consent to the Company’s informing you from time to time about changes on the Website, new services and promotions. If You do not wish to receive direct marketing data, You may opt out of such service. You can opt in again into receiving promotional material by emailing our support department.